Service Policy

MAKEUP / HAIR SERVICE BOOKING AGREEMENT

 

This agreement is made between Michele Rose Beauty (hereinafter referred to as "Artist/Stylist") and the undersigned client for makeup and/or hair services on the date and location specified below.

 

BOOKING & DEPOSIT

To secure your appointment, a signed contract and a non-refundable, non-transferable retainer fee of 50% of the total service fee is required at the time of booking. The remaining balance is due upon completion of services on the appointment day. Appointments are not confirmed without both a signed agreement and deposit. 

 

PAYMENT TERMS

Final payment may be made via E-Transfer or Credit Card (4% processing fee for Credit Cards). A 13% tax will be applied to the total service amount. Payment must be completed in full on the service date. 

 

TRAVEL, PARKING & ACCOMMODATIONS – OUT OF STUDIO

A travel fee of $1.50 per km (round trip) will apply. The client is responsible for any public parking, valet fees or hotel accommodation expenses (if applicable). 

 

SERVICE REQUIREMENTS – OUT OF STUDIO

The client is responsible for providing:

• A clean, safe, and suitable workspace with a table, chair (preferably high chair/bar stool), good lighting (natural or artificial), and working electrical outlets.

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PROPERTY DAMAGE & LIABILITY 

A suitable working environment is essential for the safety of our team, clients, and surrounding property. Clients are responsible for providing adequate lighting, stable surfaces, accessible electrical outlets, and sufficient space for professional beauty services. Michele Rose Beauty reserves the right to request adjustments or decline unsuitable setups.

 

ALLERGIES LIABILITY

Clients are required to disclose any allergies, sensitivities, or health conditions prior to service. Michele Rose Beauty will not be held liable for any allergic reactions or complications due to withheld information or product sensitivity. Sanitary practices are strictly followed with all tools, brushes and products sanitized between clients.

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SERVICES FOR MINORS 

All clients under 18 require parental or legal guardian consent and supervision throughout their appointment. Services involving cosmetic products or heated styling tools will be provided at the discretion of the assigned beauty professional, with safety and age-appropriateness prioritized.

 

CANCELLATION & RESCHEDULING

The 50% deposit is non-refundable if you remove or cancel services booked. If rescheduling is necessary due to illness, emergency or unforeseen events, the deposit may be transferred to a new date, subject to availability.

 

AGREEMENT CONFIRMATION

Client understands and agrees to the terms and conditions outlined above.